Refund policy

Return & Exchange Policy

At Neon Theory, we want you to love your purchase! If you're not completely satisfied, we're here to help. Please review our return and exchange policy below.

  • Eligibility: Items must be returned within 15 days of purchase.
  • Condition: Products must be unused, unworn, and with tags attached.
  • Customers will be responsible for return shipping costs
  • Process: To initiate a return, contact our customer service team at support@neontheory.shop

 

Please send item(s) you would like to return to:

Neon Theory, 85 Franklin Court, Flemington NJ 08822